After I noticed my battery life dropped hugely, I decided to phone Toshiba and get them to come take a look. I got through to some Indian guy, on a really crappy line which sucks. But, if you’re going to be open till midnight, you have to go where the call centers are cheapest.

I got a phone call from another company, which I guess Toshiba sublets their repairs to, and set up the date for the 22nd, next week for them to pick him up and take him away. I’m actually nervous about being away from my laptop for a while. I hope they don’t take him for too long…

Anyway, on the phone I mentioned that since it’s just the battery they’re checking could they leave my data alone, and the woman (who was English and on a considerably better line) said that’s fine. She asked for me to include my Windows user password though, which I thought was weird. I’m not sure if that’s standard procedure, but I guess they can’t start up the laptop without it. PC World just reset back to factory defaults as soon as they got it.

I think that since the laptop is still in warranty (extended warranty too, but it’s still in standard warranty) that I won’t have to pay anything. I’m fairly sure that the pick up and check is free… I didn’t ask though.

Before they collect him, I’ll have to do some cleaning. Stuff like, removing cookies and cache. I’m really not sure if I should be trusting Toshiba with my data, so I’ll make sure there’s nothing they can do any harm with. I’ll obviously back up pretty much everything. If I had 40Gb spare, I’d totally make a disk image and upload it… somewhere.