Tag Archives: laptop

I got my laptop back!

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DHL told me that they’d be at my house anywhere between 0900 and 1630, which must mean that they allow the drivers to pick which houses they want to go to at what time. Seven and a half hours is a pretty wide estimate time. I couldn’t go in the shower till the driver turned up at 1300 because I was scared of him turning up whilst I was in the shower and then deciding I wasn’t in since I hadn’t heard the door.

It was the same guy that picked up my laptop, and turned up the Friday before he was supposed to pick it up to, so maybe there’s only one Wednesbury guy? The problem with DHL compared to Royal Mail is that they only have a few distribution centres – my laptop was being kept in Sheffield which is freaking miles away – whilst if it was Royal Mail there’s a distribution centre right around the corner from me. I mean, I can literally see it from my window.

Anyway, I got my laptop back! They replaced his battery, so I know how three hours lifespan again, and they replaced his keyboard. I didn’t ask for that, but some of the keys had become shiney from over use. I wouldn’t have replaced it since it was still working perfectly, but meh. New keyboard! Really clean screen too.

Now, I really need to do that coursework.

Well that’s… efficient of DHL

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The DHL just came and was like “Hai. I was just passing and thought I’d check if you’d like your laptop picked up now.”

Well, no. I don’t. That’s why I specifically asked for it to be picked up Tuesday and not today. Still though, it was nice of them to check. I’m a bit worried about what DHL are doing with my address before they need it though. Data protection act and stuff.

Toshiba’s coming to take him away!

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After I noticed my battery life dropped hugely, I decided to phone Toshiba and get them to come take a look. I got through to some Indian guy, on a really crappy line which sucks. But, if you’re going to be open till midnight, you have to go where the call centers are cheapest.

I got a phone call from another company, which I guess Toshiba sublets their repairs to, and set up the date for the 22nd, next week for them to pick him up and take him away. I’m actually nervous about being away from my laptop for a while. I hope they don’t take him for too long…

Anyway, on the phone I mentioned that since it’s just the battery they’re checking could they leave my data alone, and the woman (who was English and on a considerably better line) said that’s fine. She asked for me to include my Windows user password though, which I thought was weird. I’m not sure if that’s standard procedure, but I guess they can’t start up the laptop without it. PC World just reset back to factory defaults as soon as they got it.

I think that since the laptop is still in warranty (extended warranty too, but it’s still in standard warranty) that I won’t have to pay anything. I’m fairly sure that the pick up and check is free… I didn’t ask though.

Before they collect him, I’ll have to do some cleaning. Stuff like, removing cookies and cache. I’m really not sure if I should be trusting Toshiba with my data, so I’ll make sure there’s nothing they can do any harm with. I’ll obviously back up pretty much everything. If I had 40Gb spare, I’d totally make a disk image and upload it… somewhere.

My battery life

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I’ve had niimo, my laptop, for less than a year now; I got him on the 27th of June-ish. And in less than a year my battery life has dropped from two and a half hours to forty-five minutes.

Battery ish dead

When I got the laptop I was told to only have it connected to the power when it needed to be charged; so I’ve religiously unplugged it when it gets to 100% and plugged it back in when I only have 2 or 3 minutes left. I dunno what’s happened…

Stupid virus

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That’s the forth time this virus notification has popped up. Each time it’s been stopped by Norton, thankfully. Norton doesn’t seem to get rid of it though… Anyone have any idea how I can remove it?

Update: As always, I failed to research enough. There’s a removal page on Symantec’s reference page about it.